Payment Policy

1. Accepted payment methods

We accept the payment methods shown at checkout for your order, location, and device. Depending on availability, these may include major credit and debit cards such as Visa, Mastercard, American Express, and Discover, together with any additional wallet or express checkout options that are explicitly displayed before payment.

• Not every payment method is available for every customer, product, country, or currency.
• Installment or buy-now-pay-later options are only available if they are expressly shown at checkout.

2. Currency and pricing

• You will be charged in the currency displayed and confirmed at checkout.
• Your card issuer or payment provider may apply exchange-rate or foreign-transaction fees if your account is in another currency.
• Prices, promotions, and shipping charges may change before an order is submitted, but the total shown at checkout is the amount authorized for that transaction, subject to any duties or taxes collected separately.

3. Authorization and verification

• By placing an order, you confirm that you are authorized to use the selected payment method and authorize us and our payment partners to debit or charge it for the order total and any properly disclosed charges.
• Orders may be delayed, placed on hold, or canceled if billing details cannot be verified, fraud screening flags the transaction, or the payment cannot be completed.
• We may request additional verification before accepting a high-value, custom, fragile, or otherwise high-risk order.

4. Failed or declined payments

If your payment is declined, please contact your payment provider first. We do not receive the full reason for every decline. If a payment fails after an order is submitted, we may contact you to request an alternative payment method or cancel the order.

5. Taxes, VAT, and customs

Unless clearly stated otherwise at checkout, customers are responsible for any import VAT, customs duties, brokerage charges, or similar destination-country fees that apply to international shipments, including shipments to the United Kingdom.

6. Refunds

• Approved refunds are returned to the original payment method whenever possible.
• Once processed by us, refunds typically appear within 5 to 10 business days, though your bank or payment provider may take longer.
• If a payment method is no longer available, contact us through our contact page promptly so we can review alternative options where legally permitted.

7. Chargebacks and payment disputes

If you believe you were charged incorrectly, please contact us before opening a chargeback so we can investigate. Fraudulent or abusive chargebacks may result in an order being canceled, a return being paused pending review, or future orders being refused.